The partners explain:
“We wanted to create a first class window cleaning company offering the best service, but what exactly was the best?
We had our own thoughts on the matter, but to check we asked everyone we knew what they would like from their ideal window cleaner.
Our service, detailed below, summarises these findings.”
- Reliability – to know in advance when the windows will be washed and to be able to trust that it will happen on that day.
- Clean windows – really sparkling windows, including the glass, frames and the sills, and for the windows to remain gleaming after rainfall.
- Competitive pricing – a choice of service options to allow the customer to pick the price most appropriate to their budget.
- Guaranteed workmanship – with a free re wash to any window if not fully satisfied.
- Security – easily identifiable window washing operatives, fully accountable for their work.
- Knowing staff are on site – before the job starts (no sudden ‘heads at the window’) and when they are leaving.
- Easy to talk to – in the event of a special requirement or a problem.
- Health and Safety - working in accordance with the latest Working at Height regulations to reduce accidents whilst on clients’ premises.
- Full insurance – should something go wrong.
- Payment options – a range of payment options other than just cash on the day, including online payments.
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